STRUKTUR TATA KELOLA

VIOLATION REPORTING SYSTEM

The Whistleblowing System is a communication channel for employees and third parties in reporting incidents that are suspected to be related to fraud, crime, violations of company regulations, and violations of the code of ethics involving Company employees and/or parties related to the Company.

Consistent and firm implementation of policies will be one of the efforts to maintain the continuity of clean business practices, comply with laws and regulations, and uphold ethics.

It is hoped that the existence of the Whistleblowing System will encourage employees and third parties to report violations without fear of being victimized, discriminated against, or experiencing loss. With this whistleblowing policy, it is also hoped that it can encourage checks and balances from all parties so that it can raise awareness for all parties in the Company not to commit fraud, violations or abuse of authority.

 

PROTECTION FOR WHISTLEBLOWERS

The Company is committed to providing protection to whistleblowers to foster a sense of security and encourage whistleblowers to have the courage to report violations. Protection for whistleblowers is provided in the form of:

Protection of the confidentiality of the reporter’s identity, including name, telephone number or information that can be used to contact the reporter;
Protection against retaliation from the reported party or other parties with interests;
Protection from pressure, rights as an employee, lawsuits, property and even physical action.

SUBMISSION OF VIOLATION REPORTS

Submission of violation reports can be done by the reporter to the Company’s management via the following email address:
Email:

THE HANDLING OF COMPLAINTS

The Company guarantees that all incoming violation reports will be immediately followed up by the relevant parties. Repeated and systematic violations will be reported to the relevant officials who have the authority to make improvements.

COMPLAINT MANAGEMENT PARTY

The Company’s whistleblowing system is managed by the Internal Audit Unit under direct supervision and is responsible to the Board of Directors. This unit will periodically check every incoming report for follow-up.

RESULTS OF COMPLAINT HANDLING

Implementation of the whistleblowing policy is considered effective as a way of disclosing fraud that occurs. After a complaint occurs, the report will be investigated by the internal audit team regarding possible elements of violations and fraud.
During 2022 the Company did not receive complaints or reporting violations from employees or other parties.